Welcome to SplitSub. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, handle, store, and protect your personal information when you use our website, services, and digital subscription sharing platform.

1. Information We Collect

To deliver your subscription orders, process transactions, and provide customer assistance, we may collect the following types of information:

• Account & Contact Data: Your email address and preferred name/username when placing an order or registering an account.
• Transaction Data: Details of your purchased subscription packages, order history, billing cycle, and invoice records. (Note: We do not store raw credit card credentials; all payments are processed through secure, PCI-DSS compliant third-party payment gateways).
• Technical & Device Information: IP address, browser type, operating system, and general approximate geographic location for security, fraud prevention, and session management.
• Communication History: Records of correspondence when you contact our 24/7 customer support team.

2. How We Use Your Information

We process your data only for legitimate business purposes and in compliance with global privacy regulations (including GDPR):

• To process orders and deliver family invitation links directly to your inbox.
• To manage active subscriptions, track warranty periods, and handle automatic renewals (if applicable).
• To prevent fraudulent payments, spam, unauthorized access, and abuse of our platform.
• To provide responsive customer support and resolve technical or activation questions.
• To send transactional notifications (order confirmations, delivery receipts, and expiration reminders).

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal data to third parties. We only share essential data with vetted third-party service providers who help us operate our platform:

• Payment Processors: Trusted banking and payment gateways to securely handle checkouts.
• Transactional Email Providers: Systems used exclusively to deliver your activation links and receipts.
• Legal Compliance: When required by enforceable court orders or applicable laws to prevent illegal activities.

4. Cookies & Tracking Technologies

SplitSub uses essential cookies and similar technologies to remember your cart items, maintain session integrity, and enhance browsing performance. You can choose to disable cookies through your browser settings, though certain core functions of our store may be affected.

5. Data Security & Retention

We implement end-to-end SSL/TLS encryption, firewall architectures, and restricted database access to safeguard your information. We retain personal data only for as long as necessary to fulfill active subscriptions, honor our warranty commitments, and satisfy accounting/tax obligations.

6. Your Privacy Rights (GDPR / Global)

Depending on your location, you have statutory rights concerning your personal information, including:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Update or correct inaccurate personal details.
• Right to Erasure (“Right to be Forgotten”): Request full deletion of your profile and data records.
• Right to Object/Opt-Out: Unsubscribe from non-essential promotional newsletters at any time.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to our team: